Online access for you and your family

Blackwell Funerals customers have secure access to all their arrangement details though our customer services portal.

Having provided our specialised service in the community for many years, we know arranging a funeral can be overwhelming for families. Our online customer services portal can be accessed on any device, at any time.

Blackwell Funerals customers will receive access to the customer services portal via email after scheduling time to meet with one of our funeral directors.

 

Tell your loved one’s story with a video tribute

Our online video tribute maker is easy to use and made specifically for honoring their memory.

  • Unlimited photos
  • Invite friends and family to contribute photos
  • Choose from pre-made themes
  • Upload music or select from our library
  • Free support from our dedicated team
  • Automatically sent to your funeral director to play at the service

Create a tribute in 3 steps

Step 1

Add photos

Upload photos and invite friends and family to contribute. Drag-and-drop them into the order you like.

Step 2

Select a theme and music

Select a pre-made theme and music that suits your loved one.

Step 3

Auto-share with funeral director

Once you have completed your tribute, we will send it to your funeral director to be played at the service. You can also download a copy as a keepsake

Your arrangement details in one place

Access the details of your funeral arrangement at any time on the customer services portal.

Tell their story

Insert a photo and story of your loved one for the online funeral notice on our website and your Memories timeline.

Access service details

View the date, time and location details of your viewing and service.

Access your invoicing

Conveniently view your invoice and make payments online

Remember your loved one

A selection of cremation urns are available to browse and order within the customer services portal.

Share with friends and family

Share a notification of the service details with your guests.

Contact us

Need help planning a funeral?
Contact us anytime

Our team are here for you 24 hours a day, 7 days a week to support and guide you and your loved ones through the process.